School Name

Wildground Federation

Learn and succeed together for the journey ahead

School Name

Wildground Federation

Family and pupil support worker

The Child and Family Support Worker at

Wildground Federation is Mrs Natalie Kingdon

Mrs Kingdon

What does a Child and Family Support Worker do?


A FSW is able to offer impartial support, advice and guidance to parents/carers.

Advice and support is confidential, although concerns relating to the safeguarding of children will always be dealt with in accordance to the school’s Safeguarding and Child Protection Policy.

I may not have all the answers, but hopefully we can work together to find them!


Support for pupils includes:

· Promoting good attendance and punctuality

· Promoting self-esteem and confidence

· Promoting positive behaviour and positive attitudes to learning

· Providing personal, social and emotional support to children


Support for families includes:

· Advice and support in promoting positive behaviour at home

· Attendance and support at school and other agency meetings

· Liaising with a range of external services

· Providing information to services available in the local area

How do I do it?


As a Family Support Worker I  give support to families in many different ways including:

One-to-one working with parents and carers including talking, listening and supporting

Finding practical strategies with parents/carers and children to improve learning, behaviour and relationships

Referring and signposting to local services

Drop-in coffee mornings.

Why might you need to contact me?


As parents/carers, every day a new challenge or question may arise and you may wonder what the answer or solution is.

"My child's behaviour is getting out of control"

"I'm worried about parents evening"

"Since my partner left, things haven't been the same"

"I'm worried about my child"

"I would just like someone to share my concerns with"